1. Who is responsible for this notice
This privacy notice applies to Threshold & Key, operated by Pgim Real Estate UK Rental Housing GP LL P, Strand, London. The contact email is [email protected] and the telephone number is +442072404485. This notice explains the categories of information that may be processed in connection with this website and the purposes for which that processing may occur.
2. Information you provide directly
The main page does not ask you to create an account, submit a rental application or enter payment details. If you contact the operator using the contact details published on the website, the information you choose to provide in that communication may be processed so that the enquiry can be read, answered and retained where reasonably necessary for correspondence, record keeping or the handling of a legal request.
3. Technical and usage information
When a website is delivered to a browser, hosting, security and network systems may generate technical records needed to deliver pages, protect the service and diagnose faults. Depending on the systems used by the hosting environment, those records may include network identifiers, browser or device information, requested pages, timestamps and security events. Such information is used only where there is a valid operational, security or legal reason to do so.
4. Purposes and lawful bases
Information is processed only for defined purposes. Correspondence can be processed where necessary to respond to a request and, where appropriate, on the basis of legitimate interests in operating and protecting the website and keeping proportionate business records. Information required to meet a legal obligation may be processed for that purpose. Where consent is required for a non-essential storage or access technology, that technology should not be activated before the relevant choice is made.
5. Affiliate links and external providers
Calls to action on this website lead to cottages.com. Following an external link means leaving Threshold & Key. The external provider acts under its own terms and privacy notice, and any information you provide there is handled by that provider rather than by this website. Threshold & Key does not receive the payment card details or booking information you enter on the external provider’s booking flow merely because you followed a link from this page.
6. Retention
Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected, taking account of operational needs, legal obligations, dispute handling and security. Correspondence may be retained for a proportionate period where it is needed to preserve a record of what was asked and how it was handled. Technical security records, where generated, should be retained only for a period justified by the security or operational purpose.
7. Sharing and processors
Information may be handled by service providers that support the operation, hosting, security or administration of the website, but only to the extent necessary for those services and subject to appropriate contractual and legal safeguards where required. Information may also be disclosed where required by law, regulation, court order or a lawful request from a competent authority.
8. International transfers
If a service provider processes personal information outside the United Kingdom, appropriate safeguards must be considered where required by applicable data-protection law. The safeguards used depend on the destination, the recipient and the nature of the processing.
9. Your rights
Depending on the circumstances and the applicable UK data-protection rules, you may have rights to request access to personal information, ask for inaccurate information to be corrected, request deletion or restriction, object to certain processing, and request data portability where that right applies. Where processing is based on consent, consent can be withdrawn for future processing. A request can be made using the contact details shown on this website.
10. Cookies and storage technologies
Information about storage and access technologies is set out in the Cookie Policy. Essential technologies may be used where necessary for the service requested by the user. Non-essential technologies should be used only where the applicable consent requirements have been met.
11. Security
Reasonable technical and organisational measures should be used to protect personal information against unauthorised access, loss, misuse or alteration. No internet service can promise absolute security, so measures are reviewed in proportion to the information and risks involved.
12. Complaints and questions
Questions about this notice or the handling of personal information can be sent to [email protected] or raised by telephone on +442072404485. Individuals in the United Kingdom may also have the right to complain to the Information Commissioner’s Office if they believe their data-protection rights have been infringed.
13. Changes to this notice
This notice may be updated when the website, legal requirements or relevant processing activities change. The date at the top of the page shows the latest revision.